Delphomashop.com is managed and owned by Delphoma
Return & Replacement Policy
If you are not satisfied with the purchase of products, you may return it in 7 days from delivery date
- The item must include all the packaging along with accessories including warranty cards, manuals, certificates of authenticity, tags etc.
- Money can be refunded and order can be altered after the verification from the team of Delphoma Shop.
- Order will be cancelled automatically if the provided information is insuffcient
- Item can be returned if it is damaged in any way eg expired, broken etc.
We respect your concerns about privacy so this notice will explain everything about privacy ie what type of information will be obtained from you and how we will use that information.
Information We Obtain
- Contact information (such as name, postal address, email address and telephone number);
- Purchase and transaction information, such as payment card details, billing and shipping address,and information about the products, courses and other items you purchase;
- Login credentials
- Demographic information, including age and gender.
How We Will Use It
- Communicate with you or confirmation of your order
- Send your alerts about upcoming products, special offers and deals via email and sms if you request to receive them
- Operate evaluate and improve our business (including developing new products and services; managing, and performing accounting, auditing and other internal functions)
- Protect against, identify and prevent fraud and other unlawful activity, clains and other liabilities.
The entire contents of the Site also are protected by copyright as a collective work under Burkina Faso copyright laws and international converntions. All rights are reserved
You furtermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines or practices in operating the Site, your sole and exclusive remedy is to idscontinue using the site.
Conditions for Returns
- The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
- The product must include the original tags, user manual, warranty cards, freebies and accessories.
- The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Delphoma Shop packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.